Flashing 932 Firmware

This is a quick guide to help you install new firmware on am FIU-932 interface unit.

Install Arkeya

First, download and install Arkeya. Instructions for that are on the download pages for each operating system, here:

https://www.curdes.com/support/download.html

Once Arkeya is installed, you can check to make sure it "sees" the devices inside the 932 which will be updated.

The USB Chip

When Arkeya is properly installed, and the standard USB cable is connected, you should see the 932 listed in the left hand side "Devices" list.

This is the connection you should make if you are installing a file called usb-chip.hex or rNNNu.hex (where rNNN is a revision number and the "u" indicates it is for the usb chip):

932_device_arkeya_cropped.png usb_cable_in.png

If the cable is connected but you don't see "932" listed on the left, first click the "refresh" button.

The OPTO Chip

Updates to the opto chip are less frequent. The cable shown here should really only be connected if you know you want to update the "opto" firmware.

This is the connection you should make if you are installing a file called opto-chip.hex or rNNNo.hex (where rNNN is a revision number and the "o" indicates it is for the opto chip):

932o_device_arkeya_cropped.png opto_cable_in.png

Get the firmware hex files from us

We will email you "hex" files to install. Please contact us for these so we can help you make the best choice about what you need. There are two internal processors in the 932 -- depending on your situation you may need to flash one or both.

Once you obtain the files be very deliberate in applying each file to the corresponding processor. The "usb-chip.hex" file should only be applied to the USB chip using the USB cable. The "opto-chip.hex" file should only be applied using the CB-932-OUSB-1 opto cable.

Before you update

With the 932 interface powered up, navigate to the Root Menu. Please ensure that the 932 display shows this before you attempt any firmware update:

  AUTOCONFIG    
    MANUAL CONFIG    
    MODE SELECT      

Finally, go ahead and do the update

Use the "Interface -> Update firmware from local file" to do this update. You'll need to navigate to the folder where you put the hex file, and select it.

Please wait until the upgrade is complete before trying to use the 932.

(Please avoid the "Interface->Update Firmware over internet" option; that may install out of date firmware.)

Topic attachments
ISorted ascending Attachment Action Size Date Who Comment
932_device_arkeya_cropped.pngpng 932_device_arkeya_cropped.png manage 6 K 12 Sep 2019 - 19:05 BenDugan  
932o_device_arkeya_cropped.pngpng 932o_device_arkeya_cropped.png manage 7 K 12 Sep 2019 - 19:06 BenDugan  
opto_cable_in.pngpng opto_cable_in.png manage 90 K 12 Sep 2019 - 19:06 BenDugan  
usb_cable_in.pngpng usb_cable_in.png manage 81 K 12 Sep 2019 - 19:05 BenDugan  
Topic revision: r1 - 12 Sep 2019, BenDugan
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